Terms of service

TERMS OF SERVICE – SERIVALO

Last updated: August 2026

OVERVIEW

Welcome to Serivalo. The terms "we", "us", and "our" refer to HAYVER LLC, a limited liability company organized under the laws of the State of Florida, United States, operating under the trade name "Serivalo" ("Serivalo").

Serivalo operates this store and website, including all information, content, tools, products, and services made available to the user (the "Services"). Serivalo uses Shopify's technology to provide these Services.

The following Terms of Service, together with all related policies ("Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms, you represent that you have reached the legal age of majority in your state or country of residence, and that you authorize the use of the Services by minors under your supervision on devices you own or manage.

To use the Services (including browsing, purchasing, or accessing your account), you must provide accurate and complete information, such as email address, billing address, payment method, and shipping address.

You are responsible for maintaining the confidentiality of your credentials and for all activities carried out under your account. You may not sell, transfer, or assign your account to third parties.

SECTION 2: OUR PRODUCTS

We make every effort to display accurate images of our products. However, colors and visual details may vary depending on the device used.

We do not guarantee that products will meet your exact expectations or perfectly match the images shown.

Product descriptions may change without notice. We reserve the right to discontinue products or limit quantities when necessary.

SECTION 3: ORDERS

By placing an order, you are making an offer to purchase. Serivalo reserves the right to accept or reject any order for any reason.

An order is only considered accepted once you receive an official confirmation from Serivalo.

We do not guarantee cancellations once an order has been processed.

Your purchases are subject to our Refund Policy.

You represent that your purchases are for personal or household use and not for resale or commercial export.

SECTION 4: PRICING AND BILLING

Prices, promotions, and discounts may change without notice. The applicable price will be the one in effect at the time of purchase and will be reflected in the confirmation email.

Unless otherwise stated, prices do not include taxes, shipping costs, duties, or import fees.

You agree to provide accurate and up-to-date payment and account information.

You represent that:

  • Your card information is true
  • You are authorized to use it
  • The bank will process the charges
  • You will pay the full amount, including applicable taxes and shipping

SECTION 5: SHIPPING AND DELIVERY

We ship to the United States and Mexico.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other external factors.

Once an order is delivered to the carrier, the risk of loss or damage transfers to the customer.

SECTION 6: INTELLECTUAL PROPERTY

All content on the site —including trademarks, text, images, graphics, videos, design, and structure— is owned by HAYVER LLC or its licensors, and is protected by national and international laws.

The Services may only be used for personal purposes. Copying, reproducing, distributing, modifying, or creating derivative works without written authorization is not permitted.

Serivalo's trademarks, logos, and trade names are the exclusive property of HAYVER LLC.

SECTION 7: OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor.

Use of these tools is at your own risk and they are provided "as is."

Any new feature or tool will be subject to these Terms.

SECTION 8: THIRD-PARTY LINKS

The site may contain links to third-party websites. Serivalo is not responsible for the content, accuracy, or practices of such sites.

We assume no liability for damages arising from the use of third-party services. Review their policies before interacting with them.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Serivalo uses the Shopify platform to operate the store, but all sales are made directly between the customer and HAYVER LLC.

Shopify is not responsible for transactions, products, damages, or claims. You agree to release Shopify from any liability related to your purchase.

SECTION 10: PRIVACY POLICY

All personal information collected is subject to our Privacy Policy [LINK] and to Shopify's policy where applicable.

SECTION 11: FEEDBACK

By submitting feedback, suggestions, ideas, or other content, you grant Serivalo a perpetual, worldwide, royalty-free, and sublicensable license to use, modify, and publish such content.

You represent that you hold the necessary rights and that the content does not infringe on third-party rights.

Serivalo reserves the right to remove inappropriate or unlawful comments.

SECTION 12: ERRORS AND OMISSIONS

The site may contain typographical errors or inaccurate information regarding prices, promotions, or availability. We reserve the right to correct such errors at any time, even after an order has been received.

SECTION 13: PROHIBITED USES

You are prohibited from using the Services to:

  • Engage in unlawful activities
  • Infringe intellectual property rights
  • Harass, defame, or harm third parties
  • Provide false information
  • Upload malware or malicious code
  • Impersonate identities
  • Conduct phishing or unauthorized data collection
  • Interfere with system security

Violations may result in the suspension or cancellation of access.

SECTION 14: TERMINATION

Serivalo may terminate or suspend access to the Services at any time.

The provisions regarding intellectual property, liability, and indemnification will remain in effect after termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The Services are provided "as is" and "as available," without express or implied warranties.

SECTION 16: LIMITATION OF LIABILITY

To the maximum extent permitted by law, HAYVER LLC (Serivalo), Shopify, and their affiliates will not be liable for any direct or indirect damages, loss of revenue, data, or any harm arising from the use of the Services or products.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold harmless HAYVER LLC (Serivalo), Shopify, and affiliates from any claim arising from misuse of the Services or breach of these Terms.

SECTION 18: SEVERABILITY

If any provision is found to be invalid, the remaining provisions will remain in effect.

SECTION 19: ENTIRE AGREEMENT

These Terms and the published policies constitute the entire agreement between you and HAYVER LLC (Serivalo).

SECTION 20: ASSIGNMENT

You may not transfer your rights without prior consent. Serivalo may assign these Terms without prior notice.

SECTION 21: GOVERNING LAW

These Terms are governed by the laws of the State of Florida, United States, without giving effect to its conflict of law provisions.

SECTION 22: HEADINGS

Headings are for informational purposes only and do not affect legal interpretation.

SECTION 23: CHANGES TO THE TERMS

You may review the most current version at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24: CONTACT

For questions about these Terms:

📧 Email: support@serivalo.com 🏢 Legal entity: HAYVER LLC 🏷 Trade name: Serivalo 📍 Address: 7901 4th St N Ste 300, St. Petersburg, FL 33702, United States